Thank you for your patience. We will gladly assist with your request to transfer the “sawtrlwx” account to the Galaxy Expert plan for isolutionsbd.com.
As all upgrades/downgrades are prorated, any balance from your existing Stellar plan will be carried over to your Namecheap funds that may be used to settle the next generated invoice or pay for any other services with us.
The migration to the reseller account involves data transfer between servers. This means that your sawtulislam.net website(s) may be inaccessible during this process.
We will be happy to complete the transfer at a time convenient for you. Therefore, please indicate the best date, time and time zone for us to start the upgrade.
Please note: No changes should be implemented to the hosting account during the transfer, as they will not be reflected once the transfer is complete.
Once the transfer is over, our technical team will check your website performance and update you about the migration completion.
Your shared account will be terminated after the transfer, so you will need to update your nameservers in order to avoid any service interruption.
We are looking forward to your reply.